1. Is HomeLeafs a Broker?
2. What does “beta” mean?

1. Can I choose which information to omit?
2. How do I get more viewers on my page?
3. Can I close my account during a bid?
4. Can I cancel my bid?
5. How do I check the property title? Do I have to use the affiliate Title Company?
6. How can I verify a user’s information?
7. How can I close my account?
8. How can I find pre-foreclosures?
9. Are there any current HUD listings?

1. What is foreclosure?
2. I have been contacted by several other foreclosure specialists concerning my foreclosure, what makes HomeLeafs different?
3. Can you provide any legal advice to prevent foreclosure?
4. I would like to post a question about foreclosure prevention, for some assistance, where should I go?
5. I just received a foreclosure warning, what should I do?
6. I just received a foreclosure warning. Is it too early to join Homeleafs.com?
7. Can HomeLeafs help me after foreclosure?
8. How much time do I have before foreclosure or sheriff sale occur?
9. I think I have time to prevent foreclosure on my own, should I still register?
10. I don’t think anyone can help me in my current foreclosure stage, and I don’t want to waste time and raise hopes. Should I still register?
11. My house is not going through foreclosure, however I have recently been in a divorce and would like to sell my house. Is there a way I can register as a homeowner, not going through foreclosure?
12. My house is not going through foreclosure, I am in the process of moving and would like to sell quick, can I register as a homeowner not going through foreclosure?
13. I am a homeowner going through foreclosure, and only have a few days before my foreclosure date, is there a way I can hasten the HomeLeafs foreclosure assistance process?
14. How To Prevent/Avoid Foreclosure With HomeLeafs.com
    

1. Can I cancel my partnership, if I change my mind?
2. Am I required to accept a request for assistance?
3.  If I cancel my agreement/partnership, will I receive all emails/inquiries that other users had for my property?
4. What happens to my ownership or title when I become a client?
5. Where can I obtain the Service Providers Terms, Contracts  & Fees etc?
6. I accepted a partnership, but the service provider uses another name when assisting me, is this normal?
7. I got a few offers from lending officers, how do I determine whom to work with?
8. I believe someone that may be conducting fraudulent activities has contacted me.  Should I contact the local law enforcements?
9. When requesting a partnership, how can I provide my contract for homeowners to review and sign?
10. If my client and I would like to cancel our partnership, does this affect my monthly limit?
11. How do I know when I should make a relationship with a potential client exclusive (partnership)?
12. Why is there a limit to how many homeowners I can partner?
13. What should I expect when I form a partnership with a homeowner?
14. Can my colleagues take control of my partnerships?
15. If I reach my limit in partnerships, can I still work with Homeowners?

1. When is the best time to place my property in auction?
2. Can I remove my property from auction once it has been opened?
3. My auction has been completed, and I am asked to provide a key. Where can I locate this key, and what is it used for?

1. Is HomeLeafs a Broker?
   
   No. HomeLeafs is simply a medium that empowers homeowners in pursuit of happiness, and equips service providers with the suitable tools to reach their individual goals.
   
   
2. What does “beta” mean?
   
   “Beta” is a term associated with a new and sometimes a “tester” product. This allows HomeLeafs to find any “bugs” or other problems prior to its finished product.
   

Homeowner  &  Service Providers 

1. Can I choose which information to omit?
   
   Of course. Here at HomeLeafs, we respect and encourage our users to be in complete control. However, providing relevant information ensures more satisfying results, ultimately enabling you to reach your goals.
   
   
2. How do I get more viewers on my page?
   
   Because the focus at Homeleafs is to ensure your success, we provide a wide range of effective tools that strengthen your presence online.
   
   Please click here for more information.
   
   
3. Can I close my account during a bid?
   
   In order to create a more pleasing experience for all of our consumers, we prohibit closing an account during a bid. However, you have the freedom to cancel a bid at anytime, provided that the bidder is informed.
   
   
4. Can I cancel my bid?
   
   You must notify homeowner of bid cancelation. If there any additional problems please contact us at: cc@homeleafs.com
5. How do I check the property title? Do I have to use the affiliate Title Company?
   
   Checking a property’s title finally becomes easier with a simple click of our affiliate link located on every page. This link which provides detailed property information is available for a minuscule fee. The company is only suggested; therefore you are free to view other title insurers on the internet. If you find information that is different from what is being displayed please click on the report abuse button on the user's profile, with a detailed explanation of the user's conduct for our review.
   
6. How can I verify a user’s information?
   
   Each real estate agent encouraged to provide accurate information. As a preventive measure we have added a link to a third party page, in which users can verify license information. Users are also encouraged to create search inquiries for licensed professionals on our site. If you find information that is different from what is being displayed please click on the report abuse button on the user's profile, with a detailed explanation of the user's conduct for our review.  You may also schedule an appointment at their office location.
   
7. How can I close my account?
   
   Visit “My Account Settings”, locate “Close Account” on bottom of page.
   
   
8. How can I find pre-foreclosures?
   
   Simply register as an Investor.
   
   
9. Are there any current HUD listings?
   
   No, we do not have HUD listings, unless users input HUD listings. HomeLeafs’s main objective is providing direct opportunity and communication to both parties.

Foreclosure Prevention Question

1. What is foreclosure?
   
   Foreclosure is when a bank decides to repossess a property due to the lack of payment.
   
   
2. I have been contacted by several other foreclosure specialists concerning my foreclosure, what makes HomeLeafs different?
   
   Unlike other foreclosure specialists, HomeLeafs provides innumerable options for its users. They are provided with the unification of industry professionals that maximize their potential to succeed in their goals. Most companies provide their solution, however one doesn’t know their options unless they call other firms. Here on HomeLeafs your options are right in front of you. You are then empowered with tools to not just make a decision, but make the right decision.
   
   
3. Can you provide any legal advice to prevent foreclosure?
   
   HomeLeafs is not in the position to provide legal advice. There are a network of lawyers on HomeLeafs that will be able to answer most of your questions. You can post questions on our forum and have users respond to your inquiry here. (proceed to the forum).                                   HomeLeafs try to provide quality information, but HomeLeafs make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this web site and its associated sites and we make no claim that any of the forms contained in this web site are appropriate for your particular needs. As certain advice must be tailored to the specific circumstances of each case, and laws are constantly changing, nothing provided herein should be used as a substitute for the advice of competent counsel.
   
   
4. I would like to post a question about foreclosure prevention, for some assistance, where should I go?
   
   For your convenience, HomeLeafs’ Forum section in which professional may answer. Clicking here will take you to that page.
   
   
5. I just received a foreclosure warning, what should I do?
   
   Don’t panic. HomeLeafs have a range of tools to assist you in your ordeals. Simply register here, and have local service providers reach and offer you solutions, all on HomeLeafs.com. You will not have to make a single call, unless necessary.
   
   
6. I just received a foreclosure warning. Is it too early to join Homeleafs.com?
   
   It’s never to early to begin receiving solutions to your current situation. Most homeowners believe they have time, and it soon proves not to be the case. Registering today gives you as a homeowner the opportunity to stop and take control of any future problems before they start. You can register here.
   
   
7. Can HomeLeafs help me after foreclosure?
   
   HomeLeafs is only for homeowners in their pre-foreclosure stage.
   
   
8. How much time do I have before foreclosure or sheriff sale occur?
   
   Every state has different rules and regulations concerning foreclosures. It is important to verify all information prior to posting on HomeLeafs.com. From there, HomeLeafs can continue to aid you with your personal needs.
   
   
9. I think I have time to prevent foreclosure on my own, should I still register?
   
   Yes. Registering at HomeLeafs is free. Therefore, by registering, you are providing yourself with an invaluable advantage in the market. The assistance and guidance of HomeLeafs users, both and service providers is priceless.
   
   
10. I don’t think anyone can help me in my current foreclosure stage, and I don’t want to waste time and raise hopes. Should I still register?
    
    We understand foreclosure can be a very difficult time. By registering on HomeLeafs you stand amongst a strong group of industry professionals and individuals with similar situations. Although HomeLeafs does not and can not possibly offer guarantees that your specific situation is fixable, however a simply registration can provide some guidance even in your current situation.
    
    
11. My house is not going through foreclosure, however I have recently been in a divorce and would like to sell my house. Is there a way I can register as a homeowner, not going through foreclosure?
    
    Sure. HomeLeafs encourages users that are not going through foreclosure to simply state so in their listing. You may register here.
    
    
12. My house is not going through foreclosure, I am in the process of moving and would like to sell quick, can I register as a homeowner not going through foreclosure?
    
    Sure. HomeLeafs encourages users that are not going through foreclosure to simply state so in their listing. You may register here.
    
    
13. I am a homeowner going through foreclosure, and only have a few days before my foreclosure date, is there a way I can hasten the HomeLeafs foreclosure assistance process?
    
    HomeLeafs does provide tools in which users can hasten their sell by simply choosing their posting showing length. Each property is given a deadline in which the listing expires. Users can edit the end date for a faster sale.
14. How To Prevent/Avoid My Foreclosure With HomeLeafs
The following are recommended steps when using HomeLeafs.com

•    Register For a Home Owner Profile here
•    Post Your Property & Information
•    Edit  Your Notifications Settings to Receive Alerts via Email

•   After an acceptable bid for your property you may place your property in an auction to  determine maximum bid for your property.
•  If you wish to Sell with a Real Estate Agent, and have viewed their rates and fees, you may request a  partnership. More Information can be found in your HomeOwner's Manual, located in your Home Leafs HomePage, under your profile image.
  
• After a successful auction you will receive a Property Release Key. More information can be found here.
  

When requesting assistance, you are showing that you are interested in a particular service provider's assistance. This feature is to be used after you have viewed or acknowledged the service provider’s services, fees and what to expect as their client. It is important to do your Due diligence when selecting a Service Provider as it transfers your property under their list of holdings which will be displayed in their "My Properties” section. This allows the service provider to actively take control of your property which may include but not limited to: Scheduling Open Houses, accepting and negotiating bids on your behalf, answering questions about the property other users may have and more.
 
1.   Can I cancel my partnership, if I change my mind?

You may cancel your partnership agreement, but it is important to note any cancellation fees or any consequences that may arise from the cancellation. Every partnership is on a contractual basis. It is to be treated as a "real" contract for both parties evolved. Every consequence differs for breech of contracts for every Service Provider. Having a written agreement from the service provider is recommended. This agreement may contain language that may be unfamiliar; in that event, it is advised to seek legal advice prior to engaging in a contractual relationship on HomeLeafs.com.  HomeLeafs may be the primary vehicle in your relationship but does not offer any guarantee or any warranty of any sort for services provided by Service Providers on HomeLeafs.com. HomeLeafs has provided you with a list of tools to make the best of your experience on HomeLeafs.com.

2.  Am I required to accept a request for assistance?

No. Accepting requests from Service Providers is a decision that is up to you. There should never be an event in which you are forced, threatened, or feel obligated to enter a partnership with a Service Provider.

If you feel the service provider is the right person for you, than accepting the request may also work in your favor.

3.  If I cancel my agreement/partnership, will I receive all emails/inquiries that other users had for my property?

No. By accepting the partnership, you are waiving your activities on HomeLeafs.com. The service provider than becomes your agent in finding the best solution that fits your needs. All previous emails remain intact. After a partnership/agreement is canceled your emails will resume to your private inbox.

4.  What happens to my ownership or title when I become a client?

When you become a client, you still remain the owner of the property. At no time, HomeLeafs encourages you to transfer a deed, or sign any ownership over without legal representation in response to the actual agreement and not of a result to your situation.

On HomeLeafs your property may appear in your Service Providers list of "My Properties" however this is for representation purposes only. If you feel the service provider is conducting misleading activities or what seems as fraudulent activities, it is advised to report the user for abuse. Or send an email to our fraudulent department with a brief description of the service providers’ activities.

5.  Where can I obtain the Service Providers Terms, Contracts  & Fees etc?

You can request this information from their profile page. You may contact the Service Provider via email or their office contact information.

6. I accepted a partnership, but the service provider uses another name when assisting me, is this normal?

Homeowners are strongly encouraged to only deal with the Service Provider's whom's name appear on their profile. All agents are encouraged to provide their real name and business information. Any contact by a representative who's name does not reflect their profile name is  a sign of fraudulent or HomeLeafs Abuse. Please report any suspicious activities to HomeLeafs through our "Report Abuse" link which is located under the profile image.



7. I got a few offers from lending officers, how do I determine whom to work with?

When determining which lender to go with, it is important to visit their branch, and obtain your offer in writing. HomeLeafs do not encourage homeowners to discuss personal information over the phone with anyone that claims to be a representative of ANY Service Provider found on HomeLeafs.com.  HomeLeafs services act online directories of local assistance allowing homeowners to build a list of service providers that can provide assistance.

It is also encouraged that you view all documents before signing and have some legal or unbiased assistance when making your final decision.

You may also post question in our forum.  

 

8. I believe someone that may be conducting fraudulent activities has contacted me.  Should I contact the local law enforcements?

We encourage all users to report any suspicious activities to your local authorities.  By doing so you not only help us create a safer environment, but also discourages use of illegal real estate practices.  

You may also report activities to your local FBI Center. Information can be found here.


       

                                                            Service Providers

 
1. When requesting a partnership, how can I provide my contract for homeowners to review and sign?

You may provide a detailed description of your services, terms and condition, contracts and list of fees through the homeowner’s personal email as an attachment or in person.

2. If my client and I would like to cancel our partnership, does this affect my monthly limit?

Limit reflects how many partnerships can exist at the same time. If you cancel a partnership this allows you to create another partnership.

3. How do I know when I should make a relationship with a potential client exclusive (partnership)?

After reviewing a potential clients situation and have contacted the homeowner on and off HomeLeafs website, you may request a partnership based on your ability to further assist the homeowner. It is important to know what the client needs in comparison to what you can offer.

4. Why is there a limit to how many homeowners I can partner?

We limited the number of partnerships to allow service providers to carefully pick their clients based on their ability to help. This also allows other service providers to offer assistance creating an environment in which users are not abusing the system, while simultaneously providing a more natural response to homeowner’s situation.

If you are a part of an organization, your partners must register on HomeLeafs website. All homeowners are encouraged to only work with a single service provider, whose name must match the service provider's profile.

5. What should I expect when I form a partnership with a homeowner?

When a homeowner has accepted your request to provide assistance, their property shows in your list of properties. All email inquiries of the property will come to your HomeLeafs email address. All bid negotiations, open house schedules, inquiries will become your responsibility on and off HomeLeafs website. It is strongly suggested to provide all contracts, terms, and what they homeowner should expect as your client, as well as any other necessary forms prior to a homeowner accepting your offer for assistance.

6. Can my colleagues take control of my partnerships?

It is encouraged that all service providers create their own profile. All communication and offers are exclusive to the homeowner and registered agents whose name is listed on their profile.

7. If I reach my limit in partnerships, can I still work with Homeowners?
 
Yes. Partnerships allows you to have exclusive privileges with a homeowners property. You can still provide assistance to homeowners seeking assistance without entering in a partnership.
     
                                                                          Auction

1. When is the best time to place my property in auction?

Placing a property through auction should be based on the volume of attention your property receives or the amount of investors in your area. The best way to use this tool is to wait until you receive an offer that may be appealing to you. Placing the property in auction is your way of getting the best offer for your property.

2. Can I remove my property from auction once it has been opened?

 No. You cannot remove your property from an auction once you have activated the feature. Every bid is considered a legal binding between both parties. By placing your property in the auction you are inviting legal bids for your property.

3.  My auction has been completed, and I am asked to provide a key. Where can I locate this key, and what is it used for?

After an auction, you will be provided with a computer-generated key. This key will be sent to your personal email account. This key is to be provided to the winning bidder in person AFTER your initial in-person meeting. The key is designed to ensure that both parties have met and have agreed to certain terms before the property is transferred on HomeLeafs website. Transferring property on HomeLeafs does not reflect any legal changes in deeds. To transfer titles, ownership etc, this must be done in your local county office or you may request legal assistance to ensure you are protected from any fraudulent activities. After an auction is won, you will be redirected to a list of service providers that may provide further assistance in the transferring of ownership.  

Developers

1. Is HomeLeafs accepting any API for their website?
   
   HomeLeafs is in the process of opening its doors to developers after Beta. Information on how developers can participate in HomeLeafs will be available in our Developers section which is coming soon. Keep an eye on the lower section of screen for link in 2008.