For Adult Children & Family Protectors

My Parents Got a Foreclosure Notice — What Do I Do?

You found out your parent is facing foreclosure and you are the one who has to act. This guide tells you exactly what to read, what to do in the next 72 hours, and how to protect their equity — without panicking or signing anything you'll regret.

Sources: HUD · CFPB · Texas Property Code · Florida Statutes · Updated May 2026

The Short Answer

Find out which notice they received and read the date. There is a major difference between a Notice of Default (months of runway) and a Notice of Trustee Sale (auction may be 3 weeks away). The date on the document determines how fast you need to move.

In Texas, foreclosure happens fast — no court required. In Florida, it is slower but the clock is still running. Whatever state your parent is in: call HUD at 1-800-569-4287 within 24 hours and do not let them sign a cash offer letter until you understand the numbers.

Step 1 — Identify Exactly What They Received

Three different notices, three very different timelines. Find the document and match it to one of these:

Notice of Default (NOD)

The mortgage is in default. Foreclosure has started but hasn't gone far. Typically months of time remain — but action is required now. This is the stage where loss mitigation (loan modification, repayment plan) is most available.

Full guide to Notice of Default

Lis Pendens

The lender filed a lawsuit in court (Florida only — Texas does not use judicial foreclosure). A Lis Pendens on the public record means there is an active court case. Your parent has a deadline to file a legal response.

Lis Pendens guide (Florida) · Texas version

Notice of Trustee Sale (NTS)

An auction date is set. In Texas, sales happen on the first Tuesday of the month — often with only 21 days' notice. This is the most urgent notice. Every hour counts.

Full guide: What Is a Notice of Trustee Sale?

Step 2 — Your 72-Hour Action List

  1. Call HUD — free, no cost, no obligation. The HUD housing counselor hotline is 1-800-569-4287. These counselors are certified, independent, and free. They can review the notice, explain the timeline, and help apply for loss mitigation with the servicer.
  2. Get the mortgage statement. You need the servicer's name (often different from the original lender), the loan number, and the exact amount owed. This is on the mortgage statement or the notice itself.
  3. Look up the property's estimated equity. If the home has equity — meaning it is worth more than the debt — that equity is your parent's most important asset. A HomeLeafs property search shows the estimated value, public debt records, and distress status in under two minutes.
  4. Do not let them sign a cash offer letter. These letters arrive within days of a default filing — the timing is not a coincidence. They are designed for fear-mode decision-making. If an offer has arrived, set it aside and complete steps 1–3 first. Learn how to evaluate a cash offer →
  5. Start gathering documents. See the checklist in Step 4 below.
  6. Brief the family. Other siblings or family members who may have standing need to know. One person should coordinate communications with the servicer — disorganized multi-party contact slows everything down.

Who to Call (In This Order)

Priority 1 — Free Help

  • HUD Housing Counseling Hotline: 1-800-569-4287 — free, certified, available in most languages
  • CFPB Complaint Line: 1-855-411-2372 — for servicer misconduct or RESPA violations
  • State Bar Lawyer Referral: Most state bars offer 30-minute free consultations for foreclosure cases

Priority 2 — If Time Is Short (NTS Issued)

  • Foreclosure Defense Attorney: A Chapter 13 bankruptcy filing triggers an automatic stay that halts a scheduled auction — but an attorney must file before the sale date
  • Servicer Loss Mitigation Department: Call directly (not the general customer service line) and request an emergency review

Documents to Gather Right Now

Whether applying for loss mitigation, working with a HUD counselor, or consulting an attorney — these are the documents you will need.

What NOT to Do

The Equity Situation — Why It Matters Most

Many distressed homeowners do not realize how much equity they have — or are pressured to give it up under fear. If the home is worth $350,000 and the remaining mortgage is $180,000, your parent has $170,000 in equity. That equity does not disappear in foreclosure — but it can be transferred away through a panicked signature.

Before any decision is made — loss mitigation, cash sale, or anything else — you need to know:

A HomeLeafs property search pulls the estimated value, public debt records, and distress filing status — free, in under two minutes.

Understanding Loss Mitigation

Loss mitigation is the formal process where your parent asks the mortgage servicer for an alternative to foreclosure. The most common options:

Full loss mitigation guide — which option fits your parent's situation →

Common Questions

Can I help even if I'm not on the mortgage?

Yes. You can gather documents, make calls on your parent's behalf (with their verbal or written authorization), attend HUD counseling sessions with them, and coordinate between professionals. You do not need to be on the mortgage to help. Some servicers require a signed Authorization to Release Information before discussing loan details with you — get this signed early.

My parent is embarrassed and doesn't want to talk about it. What do I do?

This is the most common situation. Shame and avoidance are the foreclosure industry's biggest allies. The most effective approach: frame the conversation around protecting the equity (money) they've built, not around their "failure." The equity belongs to them — the goal is making sure they keep it. Let a HUD counselor be the one to explain options — a neutral third party is often easier to hear than a child. HomeLeafs' Family Housing Action Plan generates a professional brief that the adult child can hand to the parent without it feeling like an accusation.

The house has a lot of equity. Should my parent just sell it fast?

A traditional sale through an ethical real estate agent is almost always better than accepting a cash offer from an investor who mailed a postcard. A traditional sale typically recovers 85–95% of market value. Panic cash offers typically represent 50–70% of market value. If the timeline allows it, a traditional listing should be explored first. If there is less than 21 days before a trustee sale, time pressure changes the math — that's when a HUD counselor and attorney need to be in the room.

State-Specific Timelines

The foreclosure process is fundamentally different in each state. Select your parent's state for the exact timeline and deadlines:

🤠

Texas Timeline

Non-judicial. Fast. As little as 21 days from NTS to auction.

🌴

Florida Timeline

Judicial. Court required. Typically 6–24 months from filing to sale.

Sources

Last reviewed: May 2026

Educational Content Only. This page is for informational purposes and does not constitute legal or financial advice. HomeLeafs is not a law firm, mortgage servicer, or government agency. For legal advice specific to your parent's situation, consult a licensed foreclosure defense attorney or HUD-certified housing counselor.